Fitness Quarter Membership Terms & Conditions

Membership can be frozen for a minimum of 1 month and a maximum of 3 months with 14 days’ notice. A reduced fee applies during the Freeze Period. Freezing your membership does not count toward the number of contractual months in your Fixed Term Agreement. For example, if you freeze your 6-month contract for 2 months, your membership term will extend by 2 months to allow for 6 full payments.

To cancel your membership, you must email us at reception@fitnessquarter.co.uk. We do not accept cancellations by phone, social media, or in person.

For Monthly Members:

• You must give 30 days’ notice to cancel.
• If you cancel on the 1st of the month, your membership ends at the end of that month – you won’t be charged for the next one.
• If you cancel after the 1st, your 30-day notice runs into the next month, and you’ll be charged accordingly.
• You’ll have full gym access throughout your notice period.

For Fixed Members:

• You may only cancel during your contract for one of the following reasons:
  
  • Moving more than 15 miles away
  • Long-term illness or injury
  • Redundancy
  • Pregnancy
  • Within 30 days of a price increase notice
• At the end of your 6-month Fixed Membership, your contract automatically becomes a monthly rolling membership.
• Once you’re on a rolling membership, you must give 30 days’ notice via email to cancel — following the same rules as Monthly Members:
  
  • Cancel on the 1st of the month: membership ends that month, no further charge.
  • Cancel after the 1st: your 30-day notice carries into the next month, and you’ll be charged accordingly.

Refer, Reward, Repeat – Terms and Conditions:

1. Eligibility: The “Refer, Reward, Repeat” promotion is open to current members of Fitness Quarter only.
2. Referral Process: To qualify for the free month, your referred friend must sign up for a Fitness Quarter membership for a minimum of 1-month.
3. Reward: Upon successful sign-up of the referred friend and after they have completed 1 month of membership, the referring member will receive one month of free membership. The reward will be applied to the next billing cycle.
4. Limitations: There is no limit to the number of friends a member can refer. Each successful referral will result in an additional free month of membership after the referred friend has completed 1 month. Referrals cannot be back dated.
5. Duration: The promotion is ongoing until further notice. Fitness Quarter reserves the right to end or modify the promotion at any time without prior notice.
6. Non-Transferable: The free month reward is non-transferable and cannot be exchanged for cash or other services.
7. Changes and Amendments: Fitness Quarter reserves the right to amend the terms and conditions of this promotion at any time without prior notice.
8. General: By participating in this promotion, members agree to be bound by these terms and conditions and the decisions of Fitness Quarter, which are final and binding in all matters related to the promotion.